arki_lab ApS (CVR number 34738300) of Birkegade 4, Copenhagen 2200, Denmark and University of Wollongong (ABN 61 060 567 686) of Northfields Avenue NSW 2522, Australia (UOW)built the ArkiCity app as a Commercial app in collaboration with the Urban Development Institute of Australia (New South Wales Division).
Both arki_lab ApS and UOW (“Us” of “We”) are providing the Service in collaboration and may transfer Personal Information you provide between each other for the purposes of delivering the Service and in other circumstances described in this Privacy Policy.
This Privacy Policy is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information in the course of delivering our Service.
If you choose to use our Service, then you agree to the collection and use of information in accordance with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
"Personal Information" means information or an opinion (including information or an opinion forming part of a database and whether or not recorded in a material form) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.
While using our Service, we may request you to provide us with certain personally identifiable information, including but not limited to Given name(s), surname, email address, users location for geotagging pictures, and pictures that may contain the your likeness or the likeness of a third party. The information that we request will be retained by us and used as described in this privacy policy.
The app uses third party services that may collect information used to identify you.
Link to privacy policy of third-party service providers used by the app as follows.
We will use and process your Personal Information to the extent necessary to deliver the Service.
We acknowledge that, in your use of the Service and the ArkiCity app, that you may inadvertently take a picture of yourself or a third party. You must not upload the likeness of a third party to the ArkiCity app without the express consent of that individual. You or the affected individual may contact us to take steps to remove a photograph containing your likeness or the likeness of a third party from the ArkiCity app.
You may provide Us with Your contact details in order to discuss the provision, or potential provision, of the Services.
We have a legitimate interest in processing this information for the purposes of communicating with you in relation to the Services or your continued relationship with Us.
The University of Wollongong, via its SMART Infrastructure Facility is a research institution that is focused on tackling infrastructure issues from an integrated and multi-disciplinary perspective.
We may analyse data generated in the course of performing the Services in order to identify general trends that we may report on to third parties or government bodies, or publish in peer-reviewed journals. Such a trend may be how the population of a particular location wishes to shape its local infrastructure, or what changes are valued are preferred among local populaces.
All Personal Information will be de-identified in the course of the analysis and in no circumstances will your Personal Information be disclosed to a third party.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, we will ensure that they are obligated not to disclose or use the Personal Information for any other purpose.
We take the safeguarding of your Personal Information very seriously. We will take appropriate technical and organisational measures to protect your personal data against loss or unlawful use. These measures include but are not limited to:
Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.
We use Amazon Web Services (AWS) cloud-based services for storing user data and your information. Please see the measures taken by AWS on protecting user data at https://aws.amazon.com/privacy/ under the subtitle "How We Secure Information".
Your Personal Information will be retained for as long as required for the purposes described in this Privacy Policy, or as necessary for Us to comply with our contractual or statutory obligations and to solve any disputes. In most cases your Personal Information will be retained for 36 months from the date of your last activity using the Service or interacting with Us.
We may transfer your Personal Information to countries outside your country of residence. This might occur in the course of sharing information between UOW and arki_labs ApS. UOW houses the database used for the Services on AWS (see above).
We will not disclose your Personal Information to any third parties in other countries unless we have explicit agreements in place regarding how these third parties can and cannot use that Personal Information.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
As a rule, these Services are not intended for the use of children under a certain age. The age threshold depends on your nationality as listed below:
Children under the age limit can use our Services with parental consent.
We may update our Privacy Policy from time to time. Thus, you are advised to review this Privacy Policy periodically for any changes. We will notify you of any changes by contacting you via the contact information you have provided us. These changes are effective immediately after they are added to this privacy policy.
You can request access to or a copy of your Personal Information collected by Us. You may also request the rectification and remove of Personal Information, or the restriction of the processing of your Personal Information by contacting mail[at]arkilab.dk or smart-facility[at]uow.edu.au
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at mail[at]arkilab.dk or smart-facility[at]uow.edu.au